Usability Testing and Evaluation

Audit interfaces for both accessibility compliance and usability quality. Combine WCAG evaluation with usability heuristics to identify barriers affecting users with disabilities.

Conduct structured cognitive walkthroughs to evaluate interface learnability for first-time users. Get step-by-step question frameworks, failure analysis, and redesign guidance.

Plan and structure eye tracking usability studies. Get research design guidance, area-of-interest frameworks, stimulus design advice, and interpretation frameworks for gaze data.

Conduct structured heuristic evaluations of UI designs using Nielsen's 10 principles and other expert frameworks. Get actionable severity ratings and fix recommendations.

Design effective unmoderated and moderated remote usability tests. Get task flows, platform guidance, screener questions, and setup instructions for tools like Maze, UserTesting, and Lookback.

Calculate, benchmark, and interpret System Usability Scale (SUS) scores from your usability studies. Get clear, stakeholder-ready explanations of what your SUS results really mean.

Master the think-aloud method for usability research. Get training scripts, participant warm-up exercises, and guidance for both concurrent and retrospective protocols.

Define, collect, and interpret usability metrics including task success rate, time-on-task, error rate, and SUS scores. Turn raw usability data into actionable insights.

Design and run structured usability test sessions. Get discussion guides, task scripts, and moderation strategies for in-person or remote testing.

Transform usability test findings into clear, compelling reports for stakeholders. Get structured report templates, executive summaries, and prioritized recommendation sections.