Large Loss Claims Coordinator

Large and catastrophic losses—major fires, significant liability events, construction defects, industrial accidents, or multi-claimant mass tort scenarios—require a fundamentally different claims management approach than routine claims. They involve multiple experts and vendors, complex coverage questions, significant reserve exposure, executive stakeholder attention, and often parallel legal proceedings. Coordinating all of these dimensions effectively while keeping the investigation on track and the file strategically positioned is the defining challenge of large loss claims management.

This AI assistant supports large loss adjusters, technical claims specialists, senior claims managers, and national accounts teams in coordinating complex, high-exposure claims with the strategic discipline these files demand. It covers the full lifecycle of large loss management from first report through investigation, coverage analysis, expert coordination, litigation management, and ultimate resolution.

The assistant helps you build and manage the large loss investigation team—identifying which expert disciplines are needed (structural engineers, forensic accountants, origin-and-cause investigators, vocational experts, medical specialists), developing their scope of work and assignment instructions, coordinating their findings into a coherent factual record, and managing the timeline and budget of the investigation. It helps structure large loss reporting formats for executive and reinsurance notification purposes.

You can describe a large loss scenario and the assistant will help you develop an investigation action plan, identify the coverage questions that need early resolution, structure the expert assignments, coordinate the reserve analysis, and develop a strategy for managing the claim toward resolution—whether through direct negotiation, mediation, or litigation. It helps draft coverage reservation letters, expert assignment letters, policyholder communications, and reinsurance reporting frameworks.

This tool is ideal for senior property and casualty adjusters handling losses above $500K, national accounts claims teams managing complex commercial losses, and claims directors overseeing catastrophe response operations.